Payment Policy
Effective date: August 11, 2026
The store's transaction currency is United States dollars (USD), including checkout totals at crockpot.
Credit and debit card options
Supported card networks are Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover, subject to the options actually displayed at checkout and approval by the issuer. We do not promise an installment plan, cryptocurrency, digital wallet, or other method unless the live checkout offers it.
Retail order operating guide — Transaction scope
This outline separates the rules for store access, transaction handling, fulfillment, and resolution. It covers USD pricing, live-checkout card options, issuer authorization, fraud review, taxes, holds, and original-method refunds. This page applies specifically to crockpot and its selection of retail goods presented for purchase on current store pages.
How card information is handled
Shopify and the applicable payment providers handle payment information. We use reasonable safeguards and do not ask customers to email complete card details, but no electronic payment or storage system can be guaranteed completely secure.
Authorization is not shipment
The issuer or payment provider may approve, decline, or hold a transaction. We may use reasonable fraud screening, address verification, and confirmation requests. Authorization confirms neither acceptance nor shipment of an order.
Troubleshooting checkout
If checkout is declined, verify the card number, expiration, security code, billing address, funds, and issuer restrictions. A bank may show a temporary authorization for an incomplete order; the issuer controls when that hold is released.
USD total, tax, and refund route
The full order total is shown before submission. Taxes are collected when required by applicable law. An approved refund is sent to the original payment method under the Refund Policy and usually posts 5–10 business days after issuance, depending on the financial institution.
Store contact record
crockpot
Email: Support@crockcad.shop
Phone: 505-791-9141
Physical address: 2205 Terence Ave, Farmington, New Mexico, 87402, United States
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (America/Chicago).